Privacy Policy

Last updated: January 16, 2024

At Imperial, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website or services.

Before using our sites and/or services, please take a moment to read our Privacy Policy, which is an integral part of our website’s Terms and Conditions. If you do not agree with the Terms and Conditions and/or this Privacy Policy, you cannot use our sites and/or services. By accessing or using our sites and/or services, you are consenting to our use of your information in accordance with the Terms and Conditions and this Privacy Policy, subject to your rights as described below.

Information We Collect

We collect information about you when you use our website or services. The information we collect may include:

  • Contact information, such as your name, email address, and phone number.
  • Billing information, such as your credit card number and billing address.
  • Other information you provide to us, such as when you fill out a form or sign up for our newsletter.
  • Actions on our website and other usage data. These include details such as the type of web browser and device you use, your device ID, operating system and version, IP address, internet service provider, the pages you view, referring and exit pages, the date and time of your visit, the number of clicks to, from, and within our sites, and the duration of your visits to our sites.
  • Personal information from other companies or organizations that we work with, like marketing agencies, government agencies, and data brokers.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our website and services.
  • Process your orders and payments.
  • Communicate with you about our products, services, and promotions.
  • Respond to your inquiries and requests.
  • Improve our website and services.

We may use your personal information for various business purposes. For example, we may use it to create accounts, provide customer support, send newsletters, promotions, and operate loyalty programs. We may also use it to conduct market research, analyze website usage, and administer surveys. Additionally, we may use your information to determine your eligibility for certain products or services, and to conduct product research. Finally, we may use your information to evaluate and improve our business operations and services. You may opt out of marketing at any time.

Information Sharing

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third-party service providers are authorized to use your information only as necessary to provide these services to us.

We may also share your information in the following circumstances:

  • In response to a subpoena, court order, or other legal process.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  • With your consent or at your direction.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

Opting Out of Marketing

If you don’t want to receive marketing communications from Imperial Landscaping, you can opt-out by using one of the following methods:

  1. Visiting the self-service website at www.LawnGateway.com/ImperialLandscaping, and navigating to the My Account ; Customer Profile page. There, in Communication Preferences, you can set how you would like to receive marketing communications.
  2. Electronic Mail Promotions: If you don’t want to receive emails from us or from any third party regarding special promotions or offers, you can us at Estimator@ImperialLandscaping.com with “Do Not Email” in the subject line, or call customer service at 540-328-9205, or mail us at the address below.
  3. Direct Mail Promotions: If you don’t want us to send you any promotional offers through direct mail, you can email us at Estimator@ImperialLandscaping.com with “Do Not Mail” in the subject line, or call customer service at 540-328-9205, or mail us at the address below.
  4. SMS Text Promotions: If you don’t want us to send text messages to you, you can email us at Estimator@ImperialLandscaping.com with “Do Not Text” in the subject line, or call customer service at 540-328-9205, or mail us at the address below.
  5. Telemarketing Promotions: If you don’t want us to place marketing calls to you, you can email us at Estimator@ImperialLandscaping.com with “Do Not Call” in the subject line, or call customer service at 540-328-9205, or mail us at the address below.

Imperial Landscaping
17 Clarion Drive
Fredericksburg, VA 22405

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at Estimator@ImperialLandscaping.com or at our mailing address:

Imperial Landscaping
17 Clarion Drive
Fredericksburg, VA 22405