Privacy Policy

Last updated: May 21, 2026

1. Introduction

Imperial Landscaping LLC ("Imperial," "we," "us," or "our") respects your privacy. This Privacy Policy governs our data collection, processing, and usage practices across www.imperiallandscaping.com, the LawnGateway portal, and all associated services. By accessing our site or utilizing our services, you consent to the data practices described herein.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"), including:

  • Identifiers & Contact Data: Name, service address, email, phone number, and account credentials.
  • Financial Data: Credit card details, ACH information, and billing addresses (processed securely via PCI-compliant third-party gateways; we do not store full credit card numbers on our local servers).
  • Property & Service Data: Gate codes, property imagery/video (for service documentation and liability defense), and specific site conditions.
  • Digital & Usage Data: IP address, browser type, device IDs, cookies, web beacons, and navigation data.

3. How We Use Your Information

We use your data to:

  • Execute landscaping services, process payments, and manage accounts.
  • Communicate updates, weather routing delays, and service notifications.
  • Market our services via Email, Direct Mail, SMS, and Telemarketing (subject to your opt-out rights).
  • Defend against liability claims and document property conditions pre- and post-service.
  • Predictive Enhancements & Operational Analytics: We utilize property imagery, topographic data, and service history to train internal algorithms for route density optimization and to autonomously generate predictive enhancement proposals (e.g., drainage corrections, landscape architecture upgrades) tailored to your property.

4. SMS & Telemarketing Compliance (TCPA)

By providing your phone number, you explicitly consent to receive automated operational and promotional text messages and calls from Imperial Landscaping. Consent is not a condition of purchase. Message and data rates may apply. You may revoke this consent at any time by replying "STOP" to any SMS, or by emailing Estimator@ImperialLandscaping.com.

5. Information Sharing & Third Parties

We do not sell your personal data to data brokers. We share your data only with strictly vetted third parties required to operate our business:

  • Service Providers: Payment processors (e.g., Real Green/LawnGateway), software vendors, and marketing agencies.
  • Legal & Safety: We will disclose data if required by subpoena, court order, or to protect the safety, property, and legal rights of Imperial Landscaping LLC and its employees.

6. Data Security & Retention

We deploy commercially reasonable administrative, technical, and physical safeguards to protect your data. However, no internet transmission is 100% secure. We retain your data as long as your account is active, or as needed to comply with our legal/tax obligations and resolve disputes.

7. Your Virginia & State Privacy Rights

Depending on your jurisdiction (including the VCDPA), you may have the right to request access to, correction of, or deletion of your Personal Information. You may also opt out of targeted advertising. To exercise these rights, contact us at the address below.

  • Jurisdictional Limitation: Imperial Landscaping LLC operations and digital infrastructure are strictly targeted toward property owners within the Commonwealth of Virginia. We explicitly disclaim jurisdiction, and do not intentionally process the data of residents, under the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR).

8. Contact Information

Imperial Landscaping LLC
17 Clarion Drive
Fredericksburg, VA 22405
Email: Estimator@ImperialLandscaping.com
Phone: 540-328-9205

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting the updated Privacy Policy on our website.